Frequently Asked Questions
How can I start an order?
You can start by sending an inquiry asking for the price of your interested products, and our team will guide you through the process.
Can I request a sample before placing a bulk order?
Yes, samples are available if necessary. We also provide detailed photos and documents to help address your concerns as an alternative solution.
Do you handle small quantity orders?
Absolutely. Every customer is valuable to us regardless of the order size. We look forward to cooperating and growing together in the future.
What are the factory payment terms?
Standard terms are T/T 30% deposit with 70% balance before loading. We also accept L/C, OA, and trade assurance.
How is product quality controlled?
We have a professional QC team that tests products and packages before delivery. We guarantee 100% satisfaction and offer replacements if contract requirements are not met.
Is factory visitation possible?
Yes, you are welcome to visit our facilities. We can assist with hotel bookings and airport pickups to make your visit convenient.